“I liked how it felt easy to talk, I felt I was listened to and that Sophie understood me”
15 year old, June 2025
“The recommendations and advice given was super helpful. I was also given lots of strategies during the call about things my daughter was struggling with”
Mum of 14 year old, April 2025
“Dr West was approachable to my daughter, explained everything well and addressed all our concerns. I would highly recommend approaching Dr West if you are concerned about your child's neurodiversity.”
Mum of 13 year old, May 2025
Communication was relaxed yet professional. Both Sophie and Rachel understood how emotionally charging it was to be outlining (my) children’s needs. My concerns were listened to and my children's needs were at the core.”
“I am so thankful to (them) for the support…we were seen and heard as a family. (They) took the time to understand my children as individuals and acted as great advocates in highlighting their needs and struggles. I cannot thank them enough.”
Mum of 14 and 10 year olds, October 2024
Rachel listened extremely well…she really understood the challenges we were facing and it felt that her approach would be compassionate, supportive and well informed. I felt as though there was a light at the end of the tunnel and someone understood the difficulties my child was facing. I had spoken to other professionals but Rachel really listened and sounded as if she cared and wanted to help.”
“Sophie quickly made us all feel welcomed and at ease…and we never felt judged. She spoke to us as equals and listened to information we were sharing - which validated all our feelings and experiences.”
“We are very grateful for the kindness you have shown our family, and the support you provided us never felt rushed - we felt cared for and you were exactly the right people to help us.”
Parents of 13 year old, August 2024
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